jennifer ross
map-marker Fort Collins, Colorado

This is sad to say this my third complaint so far they are a complete ripp off and it keeps getting worse they havent done a thing to make it right only worse

im at my wits end wiy\th this ripoff of a school they dont do anything to help or instruct you call u back it takes weeks even moths and how everything has gotten the worst that it can get they sent me a microsoft card to activate my word on my laptop and now sincce i put it on now immediatly it said illigal site and wont let me gat passed the your laptop now has 5 virusesd and i cant ewven reach them on the laptop to email them that means now i cant contact or finish my scooling and i still have yet to get anything from them like a phone call wat so ever i need help they are straight up ripping me off please help me make them responsible for this nonsense of ripping people off its not right im gonna turn them in to some office when i figure out which one to complain too i want a refund of all my money too they should be heald responsible for how they rip people off jail time and big fines if u ask me.

View full review
Loss:
$5000
Pros:
  • Isnt any
Cons:
  • Rip off nothing less

Preferred solution: them to next in trouble shut down and my money back

User's recommendation: do not go to this school they dont teach they dont care for anything but taking ur money giving nothing in return

1 comment
Guest

First of all, a lot of your problems are user error. FYI you can get WORD online and use it for FREE.

GOOGLE is your friend.

Perhaps you have a Syllabus for your program and in that it outlines what you are to do/use/submitting/read, etc... also Online education programs you may not have a lot of contact with a teacher/instructor.

jennifer r Uxh

Unhappy with everything i feel its a ripoff

my instructor never instructs the whole course is not very good it dont even have a typin g program included and i want a new teacher for sure and a new career coach. one that is available and willing to actually help o not go to this school its a rip off.

View full review
Loss:
$3868
Pros:
  • Isnt any
Cons:
  • Everything its a fraud course its a rip off didnt even get books

Preferred solution: a real teacher who is available who helps and who doesnt take days to respond books asnd a new career coach kim isnt working or wanted as my coach or teacher.

User's recommendation: do not attend here its a ripoff

1 comment
Guest

this is my second complaint this school is a straight joke everything about it is bs cant get a instructor to help with anything really im on lesson 27 and i should have got it after lesson 16 i asked for a new instructor no response everytime i reach out or message them it takes a week or better to get a response this school really is a joke andf a ripoff what transcription program do you no that dont even have a typing program its saying my drivers are out dated im only my finifh date isnt until september i would like everyone to say something and im almost to the point to where i want that money back gaurentee they advertise . they dont do anything they say and i want a complete breakdown of the money i spent cuz i was charged almost 4000 dollars for a course that dont even cost 1500 and i payed all upfront. thank you jennifer ross

Anonymous

Disappointed

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Please folk stay away from this school , they scam and cheat . They will report you to debt collector anytime you cant paid your fees which is definitely not mentioned with the contract you signed with them . So please stay away .
View full review
Cons:
  • Misleading advertisement
  • Being lied to that finding home employment would be so easy
  • Being charged for something i did not attend

User's recommendation: Stay away

Ashley H Zfs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Current student issues

I do not know where else to send this e-mail, this was the only address I could find, I hope it reaches the right person I have not been able to log in to my account since the last payment I made in June. With the kids home for the summer, I have not had the time to do my classes online...

I have been using the copy of the book and materials I have in print... I have finished all 10 lessons, and I am trying to take my quizzes, so I can move on. Furthermore, I got the updated portal notice in June with my student number and information, so I know I'm still in the system. I have already recovered my username and password...when I try to use it...

I get the message that says this username or password doesn't match our records...

I'm in a never ending loop of recovering my account...if there is a limit to how long I can stay logged out... I was not made aware of this...I'm still making payments please help me fix this.

View full review

Preferred solution: clarity on what happened and how to fix it.

1 comment
Guest

I was having the same issue. The new site is only for certificate programs.

If you are in a degree program, you still have to use the old site to access your exams.

If you are in a certificate program and can't access your studies, I would try to use the old site. I'm sure they are still working out all the bugs for the new site.

Anonymous
map-marker Marion, Ohio

Before signing contracts, read them

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Every business has a contract, and if you want their services, read their rules. Remember you went to them, they didn't come to you. Pay your bills and don't expect something for nothing.
View full review

User's recommendation: read the companies contract in full, before signing!

Chris S Gxa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible curriculum

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I paid almost 1k to take a financial services course to learn bookkeeping. After paying, I find out the text is a series of pdf books with few examples and practice scenarios. There are no visual aids, additional resources, instructional videos, recorded lectures, etc. There is no indication who my "instructor" is. When quizzes are returned via mail, there is no explanation for any wrong answers. Trying to get an "instructor" on the phone is difficult. They are apparently only available for a few hours each day (MST) Monday through Thursday. Basically, read the text and figure it out on your own. This is a horrible experience
View full review
Pros:
  • Cost
Cons:
  • Inadequate training
  • No support
  • No resources

Preferred solution: Deliver product or service ordered

User's recommendation: Don't attend US Career Institute

Anonymous
map-marker Henderson, Nevada

Just thought u should know

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Just thought u should know, people take the time to read reviews. And after reading the reviews for ur school.

I will not be applying there. Just thought u should know.

View full review

User's recommendation: Don't give them ur money.

3 comments
Guest

My son was thinking of signing up for classes at this school, but not after reading these comments !!!

Guest

I'm considering this school out of many, physical, online and dual. Leaving a negative review strictly based from others, having no experience first hand is dumb.

What doesn't/hasn't worked for some, could be great for others. I'm interested in MA program, specifically phlebotomy & they're accredited by the same body that recognizes the Red Cross.

Guest
reply icon Replying to comment of Guest-2026558

I agree. A lot of the comments on here sounds like they are from new HS graduates!

Many of the problems I have read are things that most likely they can figure out themselves!

An online school a lof of the time you are working on your own with minimal contact with an instructor, you are also NOT their ONLY STUDENT! Be patient-resend the email-check your junk folder, perhaps you got a reply and it went to your junk folder.

View more comments (2)
Monil S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jaipur, Rajasthan

I want to attend online certificate in medical coding and billing from my home in india

can you offer me online course in my laptop in india? I want to attend online certificate in medical coding and billing from my home in india
View full review
Anonymous
map-marker Flushing, Michigan

Warn others of posible fraud

Seen an ad in my puzzle book and decided to check it out. I had a feeling it was too good to be true, and sure enough I can across many bad reviews. Its unfortunate.
View full review

User's recommendation: If it seems to good to be true, it probably is.

Eric Bah
map-marker Fort Collins, Colorado

Self taught. No instruction

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Basically you read take open book multiple choice tests. Then when you have a project to complete instructions are vague . The forms in these bookkeeping projects are unfamiliar nothing like what was already covered. Multiple misprints through out course. Buy accounting for dummies you'll get farther
View full review
Loss:
$400
Cons:
  • Wasted time effort and hope
  • Inadequate training
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

1 comment
Helaine Gxh

I have a grade average of 96% for this course. I can not complete quiz 13 or 20!

I have completed all but these two and I am lost.

13 is like the mid term and 20 is the final. WTF

latika o
map-marker Lees Summit, Missouri

New student

I am planning to have my on business as wedding planner so i taking courses to learn i hope the school is up to date
View full review
Reason of review:
Good customer service
2 comments
Guest

You need to learn how to SPELL before you start your business or you won't be in business very long!

Mabry Ine
reply icon Replying to comment of Guest-2043127

Her spelling is fine, it is her grammar and punctuation which is an issue.

View more comments (1)
Anonymous
map-marker Pataskala, Ohio

Can’t log in !!!!

I have changed my password over and over and each time I go to log in , it says that it is wrong! I am so pissed off!!! This place sounds like a scam
View full review
Joan C Yai

Course work, instructor, assignments, assignment grading time, etc

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I am half way though the bookkeeping specialist course, here is my honest review on these few points:

1. Course work is easy to understand, but some topics are 'lazy' with no picture examples but briefly explanation only, so you have to figure it out on your own. This is a bookkeeping course involves record entries on journal, ledgers etc. If you skip to show the examples, it's hard on students and will make mistake on assignments.

2. Instructor is not helpful, not able to give a satisfied answer. Once, I asked questions, he answered me with a question, left me to figure it out.

3. Hand graded assignments are being graded very slow. I submitted the answers by email, it takes them 2 days to print out and pick up by the instructor to grade in 2 - 3 days and another 2 - 3 days for the grade/score posted on the student account. And the results (mistake made or correction) are being mailed back by regular mail and not by email. All in all, at least 2 weeks to be able to see the assignment result after the assignment is done by student. Keep in mind, they are several hand-graded assignments, all these take how long time?

4. Student Service is no help either, if you email question, it takes them fwe days to answer. Sometimes too, sent email questions to instructors, no response even a week.

5. Some questions on the assignments/quizzes are very tricky, they way of the questions do not make sense or they use the phrase is wrong. So, you will make mistake and that's very unreasonable.

I hope to finish this course soon, but their grading is so super slow.

View full review
Reason of review:
Course work, grading, etc
6 comments
Guest

I'm taking the same course, and struggling with it. The instructor doesn't help, or give encouragement.

I found at least 5 or 6 words that were not spelled correctly too. I'm sorry I started it.

Guest

wow thanks for the information I hope it all ends well for you and soon.

Guest

This comment was very helpful.... I will not try this online school.

Guest

I was thinking of taking this course. Thank you for your information about this.

Guest

Yes you

Guest

It seems like you can't get a good deal on education …. pay out-the-nose for a good education; or you get a bargain and you should not expect nothing!

View more comments (5)
Shawn A Akh

Recommended:

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
If someone has an interest in a particular field of study that US Career Institute offers, their courses can determine if you have a skill set fitted for that profession. It is like anything else in life. You enter a contract to pay in full or in installments. Any money that is uncollected will go into collections. However, the course work is a guide. If you want to continue onward through higher education, certain obligations must be met. Nothing in life is free. Do not enter into a contract if you are not happy with the terms, or refuse to abide by those terms. E-mail and phone are two communications links. The course material is designed so that a reasonable person should be able to comprehend it. There are a limited number of instructors to field messages and e-mails. Most of the work will be up to the student. It is the same with online education.
View full review
Pros:
  • I liked the overall course
Reason of review:
Work Experience or Job Application
Anonymous

Dissapointed with Advertisement! Money back Guarantee.

I completed the medical claims and billing course in 4 months with a 96% GPA. I made monthly payments for my tuition during this time.

I called the school to request my certificate and was told I would not receive it until I paid the remaining balance of the tuition which is about $1,200.

There was no assistance, effort, or guidance regarding job placement. I have looked for medical billing jobs for 6 months and they all require more education than what I had received. I am very disappointed with all the time and effort spent on this course and I have nothing to gain from it. I feel the advertising for US Career Institute is very misleading.

View full review
Cons:
  • Misleading advertisement
  • Shady pricing
Reason of review:
Pricing issue

Preferred solution: Full refund

11 comments
Isaac Yok

thank you

Guest

It clearly says in the information that you do not graduate until the tuition is paid in full. Also, it also says that they don’t find the job for you but help you prepare for looking for a job. Read the info before signing up next time.

Isaac Yok
reply icon Replying to comment of Guest-1529797

so sad

Kathren Hgk
reply icon Replying to comment of Guest-1529797

… as a prospect to the school…. I’m disappointed that they only addresses the billing concerns.

It only validated everything that STUDENT stated… Seems like the school is acting like it’s serving CUSTOMERS instead of STUDENTS.

Thank you for your input. I’ll look somewhere else.

Guest

No school is going to give you a certificate until all the tuition is paid and none of them help with job placement. Adults attend this school so they are old enough to find their own jobs and research schools to find out if the program offers what they need to get employment.

Guest

Education is just a business. If you take out a loan for a car/home, you're not going to see your title/deed until your loan is paid in full.

Same applies to this program. If you're making payments directly to the institution, they're not obligated to send your certificate/diploma until your account balance is paid in full. It's not rocket science.

Also, US Career Institute isn't an employment agency. They don't offer "job placement." They have "coaches" that will answer questions and offer advice on how to use your credentials.

Once you've received them.

After you've paid your balance.

Oh, and it's YOUR job to research job requirements. It's no one's fault but your own that you don't have enough education to qualify for a position.

Guest

Did you really think you would get your proof of completion "certification" from this company when you still owed them money? That is just ignorance on your part.

Guest

Thank you for your comment. I was going to call them to inquire a little more about their program, but you have just saved me.

Duward Gkq
reply icon Replying to comment of Guest-1025252

Same,with multiple classes.

Guest

You are eligible to take your certification for medical billing encoding. Try national healthcareer association you can get certified .

View more comments (10)
Anonymous

*** student services

I ran into a road block with the computer submitted forms on the medical coding course. I emailed for support and never received an answer. I stopped paying because no one ever answered me and the bastards sent my bill to collections. How can I owe you for a course I never even got barely halfway through. Do not enroll with this school they are straight trash!!!
View full review
Reason of review:
Poor customer service

About

Summary

US Career Institute has been educating adult people for new careers for over 30 years. The school was established as Notereader Career Institute in 1981. It was based in California. The name of the educational establishment was changed to At-Home Professions in 1987. US Career Institute moved to Colorado in the 1990s. It is still based in Fort Collins. The school got its current name in 2005, after it had become a nationally accredited institution. Currently US Career Institute offers 23 career certificates which are available in a number of areas from healthcare to business. The programs are designed to cover everything which one needs to know in order to start a new career.

US Career Institute reviews and complaints

US Career Institute is ranked 172 out of 1589 in Education category

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article